Holland America Line's baggage policy is further detailed in the baggage section of your Cruise Contract. You will be responsible for all costs you incur to join the vessel at the next port. Infants must be at least 6 months of age at the time of embarkation in order to sail. Contact your travel advisor or our support line at 1-800-628-4771 if you require assistance with name corrections. Q How do I set up My Account with Holland America Line? In most foreign countries, the laws are not as stringent as those in the United States. Some cruise lines also offer smaller packages for occasional usage. Or you can do nothing at all. A second deposit is required for all Grand Voyages. Virgin Voyages Virgin Voyages has announced that unlimited WiFi browsing is included for all Sailors. The Unlimited package costs $199 for a 6-9 day voyage and $299 for a 10-14 day voyage. Then select the two boxes that say Temporary Internet Files and Website Files, and the box next to cookies and website data. Take advantage of treadmills, stationary bikes, stairsteppers, rowing machines, weights and weight machines. Parents and guardians are responsible for deciding whether or not minors under age 16 are allowed to go ashore without adult supervision. Guests with AT&T service may choose from a selection of packages offering discounted rates for international calls, texts and data while on board. Roll-in Shower: Staterooms J1074, K1011 & K1012, Fully Accessible ), Surf (most popular): $24.99. Holland America Line does not discriminate against individuals on the basis of disability. Stateroom kits that include a visual and tactile alert for someone knocking at the door, the phone ringing, or an alarm. Book by 2/28 and your partner gets 55% off & free drinks up to $600. Customs officials will not be available at the ship during check-in to register valuables. Happy to hear that messaging is including in the app. If so, there are descriptions of the internet plans available under Cruise Activities/Gifts and Indulgences/Internet. The dining room is considered a fine dining restaurant and shorts are not permitted. Astor has internet equipped computers for passenger use; Vasco da Gama is Wi-Fi only. 10 Best Cruise Lines for Gluten Free Food, Code Bravo: Lessons Learned during a Cruise Ship Fire, 20 Best Cruise Blogs to Follow Today [2023]. They also have cafes with printers and full screens and keyboards to facilitate work or other activities. You do not need to include suffixes on your airline reservation. Half Moon Cay has a contrasting mix of green vegetation, white sand and blue sea. Scooters and other mobility equipment need to be securely stored and charged in the guest's stateroom; not in hallways or elevator lobbies. At the end of your cruise, you will receive a final statement, and your card will be charged only for the actual amount of your purchases. We have a safety culture throughout our organization, both on our ships and within our Seattle, Washington headquarters. A Once the booking is paid in full and the cruise is approximately 45 days prior to departure, Holland America Line will send an email to each guest booked to notify you that Express Docs are ready. You may review your air itinerary by logging into My Account or Manage My Bookings at www.hollandamerica.com. Confiscated prohibited items are to be returned to Guest(s) ONLY on the actual day of disembarkation/end of voyage and ONLY after guest has scanned off at the gangway. Holland America Line ships contain the latest safety technology and safety systems including but not limited to: For more than 140 years, the safety and security of our guests has been our highest priority. If you need to order via phone, please call Ship Services at 1-800-541-1576. Your luggage will follow normal processing and loading on to the ship from this point. You're no longer able to bring a free bottle of wine onboard. The ability to provide assistance may depend on certain factors such as the weight or dimensions of the scooter. Protect your cruise vacation investment with our Cruise Protection Plan. We are unable to allow guests using oxygen cylinders or undergoing hemo dialysis on sailings with enhanced protocols at this time. For guests on Holland America Line, the new "Have It All" package can provide clearer pricing while also offering substantial savings for many. Internet and Wi-Fi: All Holland America ships have internet cafes. Our cruise Wi-Fi plans and internet packages allow you to stay connected at sea throughout your cruise vacation. Each country has its own entry requirements, and guests assume personal responsibility for having the necessary documents when boarding. inclement weather or mountains). Seat assignments are not guaranteed and are subject to change at the discretion of the airline without notice due to schedule changes, equipment changes or other unforeseen circumstances. The iConcierge phone app allows ship-to-shore and shore-to-ship calling capabilities using VoIP (Voice over IP technology). The line offers a choice of packages, including social media only packages, starting at $12 per day. There is free access to the Disney Cruise Line Navigator app, which is also accessible to view other data packages. Choose from two Internet packages based on browsing habits then use apps or sites in your Wi-Fi plan without worrying about minutes or megabytes. Q Do I need vouchers for my transfers? We also strongly suggest that you carry or otherwise keep with you important items such as perishables, cash, credit or debit cards, jewelry, gold, silver or similar valuables, securities, financial instruments, records or other valuable or business documents, laptop computers, cellular telephones, cameras, or other video or electronic equipment, hearing aids, electric wheelchairs, scooters, binoculars, film, videotape, computer disks, audio disks, tapes or CDs. For more information please see the Frequently Asked Questions or one of our Guest Relations team members. Because of the limited medical facilities, infants 6 months or younger at the time the cruise commences and women who will be 24 or more weeks pregnant during the course of their travel are not permitted to participate in the cruise. So, theres no charge for social media, email, web browsing, or messaging. Please note the following general information about Luggage Direct: Bags VIP luggage delivery allows you to bypass the baggage claim and begin making the most of your vacation right away, without the burden of luggage. For more information on this and the documentation you will need to have with you, please review the FAQs under Cruise Preparation. There is step up into bathroom, threshold into the shower, and standard interior and exterior door sizes. Payment by American Express, VISA, MasterCard, Discover Card, JCB, UnionPay, and Diners Club is accepted. Since arrival and departure times are subject to last minute changes by the airlines, we recommend that you call your airline(s) 24 hours before your initial flight departure (72 hours for international flights) to verify all of the flight numbers, and departure and arrival times shown on your ticket. Prices can vary from $8 per day for social media packages up to $34.99 per day for unlimited premium WiFi packages. 6 Attractions in Jacksonville That You Don't Want to Miss! Air rates are for e-tickets, per person and include flight taxes and fees. You will receive a passport receipt upon collection of your passport, and will be advised on board when the passports will be redistributed. Please note that wheelchair lift vehicles are not available in some ports. Guests without a jacket and tie have always been allowed in fine dining restaurants, so this is not a policy change. Disembarkation is usually completed within two to four hours after the ship's arrival. May not allow for audio/video calling and streaming. Passport (recommended travel document) (valid for travel by air, land and sea), Passport Card (valid for land and sea border crossings only), U.S. or Canadian Issued Enhanced Driver's License (EDL) (valid for land and sea border crossings only, not valid on Yukon Land+Sea Journeys due to air travel included in the journey)*, Other documents approved by the Department of Homeland Security. Satellite-powered wireless access is available fleetwide in most public areas and all cabins. Holland America Line Announces 2021 Return to Cruising It is your sole responsibility to obtain all necessary documents for all ports of call on your itinerary. The emergency diesel generator is tested regularly and ensures that critical safety systems and lighting can be maintained in the event of a power loss. A: To many, the term Gala was either confusing or misleading, implying a specific type of dress (black tie or tuxedo) which has never been a requirement. Contact Us; Learn More About Us; Why Buy From Us; Low Price Guarantee Freestyle Coca-Cola is currently only available on the Koningsdam and Nieuw Statendam. We try, to the maximum extent possible, to grow people within our company. If tour details are not yet finalized, please check again closer to your departure date. NOTE: CPP Standard is available to all guests, regardless of residency. Your Daily Program will list times and locations. These rooms provide wide interior & exterior doors, wheelchair access to both sides of the bed and accessible bathing facilities with grab bars, accessible seat, accessible controls and hand held shower head. A Word on the Holland America Have It All Package In 2021, Holland America Line rolled out its Have It All Package. We recommend contacting one of these companies to confirm your arrangements as soon as possible in order to ensure the availability of your specific requests. Yes, our vessels have specially designed staterooms for guests who require mobility assistive features. A Holland America Line has gone voucherless for most services. FOR NON-U.S./NON-CANADIAN CITIZENS: Holland America highly recommends that all guests carry a passport that is valid for at least six months beyond the completion date of your travel. Koningsdam An additional US$1,000-worth of articles may be brought in and taxed at a reduced flat duty rate. Participants may order only one drink at a time and must be of the legal drinking agefor the respective itinerary. An upgraded premium internet package will be available for an extra cost. Started August 27, 2021, By Holland America Line Holland America Line Connect is the brands version of satellite internet at sea. More detailed information is available at www.cdc.gov. You will pay for the data you use, not by the minute, so if youre looking to stream Netflix or just upload a few pictures to Instagram, youll be able to find the package right for you. My understanding is the Have it All package includes the WIFI Surf package. SY5002 & SY5001 are set up with queen bed only to meet compliance spacing. In accordance with U.S. legal requirements, we are providing the following link to theU.S. Department of Transportation Cruise Line Incident Reports. Birth certificates from Puerto Rico issued prior to July 1, 2010 are not valid forms of proof of citizenship that is accepted by U.S. Customs and Border Protection. Guests should indicate on this form which foods may potentially cause a severe reaction. International travel is usually very safe but there are things you should do to stay safe and healthy. Every nautical and engineering officer on our ship has a government license either issued or approved by our flag state that confirms they have met the requirements for their position on the size of ships that we operate. Internet Plans vary in price to accommodate individual needs and are interchangeable between the workstations in the Explorations Caf and your wireless device. We recommend that you explore our wide-range of activities to find those that appeal to you. In order to make returning home as smooth and easy as possible, please take note of the following tips. Contact our support line at 1-800-628-4771 to request assistance. Please contact the Front Office for cost and other information if you wish to take advantage of this service. A Once you have clicked on the Online Check-in button, enter the booking number and name in the designated fill-in boxes. Boarding may be denied or fines may be levied against those guests without proper documentation. For more information regarding passports and WHTI-compliant documents, please visit https://www.cbp.gov/travel/us-citizens/western-hemisphere-travel-initiative or call the National Passport Information Center toll free at 1-877-487-2778 or TDD/TYY at 1-888-874-7793. The Department of Agriculture now considers these cruises to be akin to an international voyage and therefore under biosecurity control. Suites SA7085, B8101 and staterooms K11049, VB11038, VQ10033, VE8142, VD7049, K6185, VC6158, V5048, V5051, FB1172, E1175 are ambulatory accessible. To learn more about applying for these documents we strongly recommend you visit the following website for details:Read more about applying for these documents. A The email from Holland America Line has the Booking Number in the subject line. These rooms provide wide interior & exterior doors, wheelchair access to one side of the bed and accessible bathing facilities with grab bars, accessible seat, accessible controls and hand held shower head. The above list is not exhaustive. Please reconfirm any special transfer requirements for disembarkation with the Front Office after you board. Your travel advisor can provide you with additional information if you are interested in this option. At some point in your travels you may experience an emergency. Air prices are nonrefundable (no money back). Club HAL is unable to accommodate children requiring one-on-one care into programming. Now, most people cant go a day without their smartphones nevermind a week-long cruise. Q Can I print out my Express Docs without completing the Online Check-in? Canned or bottled beverages, including water, carbonated mineral water, and soft drinks. The Crew Appreciation charge is paid to Holland America Line team members and represents an important part of their compensation. Internet/Wifi Packages - Holland America Line Internet/Wifi Packages - MSC Cruises Internet/Wifi Packages - Norwegian Cruise Line Internet/Wifi Packages - Oceania Cruises Internet/Wifi Packages - Princess Cruises Internet/Wifi Packages - Seabourn Cruise Line Internet/Wifi Packages - Silversea Cruises There is no discount for purchasing packages before your cruise, as Disney advises to look for a current price list in your cabin, or by talking to Guest Services. Holland America Line reserves the right not to honor any published prices that it determines were erroneous due to printing, electronic or clerical error. Sematics yes. Each airline has its own baggage allowance policy. If you don't see our representatives, please have one paged. During online check-in, you can securely submit your Immigration, Disembarkation and credit card registration forms. Almost all convictions (including DUI, DWI, reckless driving, negligent driving, misdemeanor drug possession, all felonies, domestic violence [assault IV], shoplifting, theft, etc.) The Premium packagelets you connect up to 4 devices with a usage limit of 6GB. The Coca-Cola Package includes unlimited fountain sodas for $8.00 per person, per day. Whether we are chronicling our travels, advertising our business interests, getting remote work taken care of, sharing vlogs, or engaging with friends and family few can go a day, much less extended time periods without Wi-Fi access or means of getting to their accounts. VIEW CRUISES Staterooms I-8033, VB6002, VB6001, J1074, K1012, K1011 are fully accessible. Q How will I know when Express Docs are ready for my booking? Choose from options for calling only, calling and messaging or calling, messaging and data. For cities of embarkation and/or disembarkation, other than in the United States, wheelchair lift vehicles may not be available. To learn more about weddings with Holland America Line click here. This is especially important before and after meals, when participating in activities where you are in contact with surfaces that many others could have touched (i.e., railings, buttons, countertops, etc. The tours are graded according to their relative level of activity. Our kids menu includes favorites such as pizza, chicken strips and mac and cheese, as well as salads, soups and fresh fruit. It is your sole responsibility to obtain and have available the proper travel documents necessary for your travel, including all associated costs related to obtaining your travel documents.
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