@CW1981 Sorry you are having problems. They can look at the logs and diagnose your issue. BTW: I'm running the Teams desktop app in preview mode with version1.5.00.5967 (64-bits). Sep 09 2022 A Microsoft customizable chat-based workspace. Our teams have been using it for weeks now and people are regularly getting blurry and poor audio / video quality. @Trond_WibeI also have poor video quality video with my 4k camera. ? E.g. You are right that the current limit is 1080p resolution as per Microsoft documentation. Of course I tested a bigger video with high resolution, but there was the same problem. This is most likely due to the awareness of Microsoft 365 temporary feature adjustments" due to very extensive increase in the cloud services during the pandemic. unfortunately our videos need to be edited (confidential info blurred out etc) so we use screen recording software to capture the recordings. It isn't as simple as bandwidth. The higher the resolution, the better your images will appear. Starting the same video from SharePoint works fine Jan 22 2019 Teams also supports background blur on iOS devices. Are you uploading pre-recorded content? - edited We are awaiting our analysis as I type. Stay connected to people even when youre apart. o Close Teams (dont forget the background process), o Go to %appdata%\microsoft\teams, o Delete all files and folders here. Would the video improve if we completed the upgrade switch to Teams? I did include myself in the user voice for Teams. Which logs are you referring to specifically? SfB network-requirements. The blurry effect when you use the OBS virtual camera is caused by the behavior of Teams, Zoom, and other tools where in case of bad connectivity these tools prioritize the quality of screen sharing instead of the camera. Restart Teams and test. Join a Teams meeting and ask your participants to turn on their cameras to display a 2x2 grid of four participant videos at once. @jsquaredzHm, so no solution yet. Then let them share 4k all they want, and scale out those appliances as needed. FIX: BLURRY or PIXELATED Screen in Microsoft Teams Office Tutorials 6.68K subscribers Subscribe 19 Share 7.5K views 6 months ago Teams Social Media JOB OPPORTUNITIES! Virtual Meeting Backgrounds and Background Blur | Teams If we share at native resolution, nobody can see what we are sharing. Teams powerpoint sharing video quality - Microsoft Q&A But it will be max 720P in teams. The blurry effect when you use the OBS virtual camera is caused by the behavior of Teams, Zoom, and other tools where in case of bad connectivity these tools prioritize the quality of screen sharing instead of the camera. Your video show our error! 02:40 AM. Could be a few things to check here. I understand that Skype for Business and Teams are different applications but I'm confused as to why SfB video on the same network would be sharp, and clear with good clarity and quality and Teams is fuzzy and unclear. Change your background for a Teams meeting - Microsoft Support I'm trying to use Teams for internal team video call meetings (located in the same building, different offices, same network & internet connection). 06:29 PM. Thank you for your valued time in responding. 4K camera has in teams a very bad quality. Select Blur to blur your background, or choose from the available images to replace it. https://learn.microsoft.com/en-us/microsoftteams/hardware-requirements-for-the-teams-app. Hi @adam deltingerthanks for the response. It takes three easy steps to change your meeting background. Has anyone had a similar issue, or knows how to fix this? Zoom video conferencing works fine, so why won't Teams? 06:41 AM I am using xsplit vcam and xplit broadcaster and worked with their support to understand how their apps offer the stream to the team client. Stevee100 How to Blur Background on Microsoft Teams - All Things How I actually made this video after a day of terrible quality meeting video chats. August 03, 2021. For anyone still seeing this, it's still an issue. on However, as soon as I share a powerpoint, screen or document etc, the quality of the video feed simultaneously reduces and goes blurry/pixelated. Maybe this is happening for you?https://office365.uservoice.com/forums/264636-general/suggestions/35568271-improve-stream-performanchttps://techcommunity.microsoft.com/t5/Office-365-Video/MS-Stream-Video-very-blurry/m-p/77873/highli @Alex BalcanquallI am having the same issue.. very frustrating. - edited We have been pushing people to Teams for the collaboration, etc, but they are pushing back to use Zoom. Mar 10 2022 I got a response from Microsoft Teams Support: Microsoft has reduced their bandwidth and quality settings to 720p or less in some cases with the surge of usage due to corona virus. Virtual backgrounds in Microsoft Teams Create a virtual meeting space that keeps the focus on the conversation, shows your personality, and enhances collaboration. this quality is not acceptable. September 26, 2020. There are a lot of posts about this problem reaching back to 2016 and I cant find any solution. I've personally not had video quality problems, but there are currently many reporting video quality issues. The preview stays very bad quality, but when a call is made, the other end has "better" video. I would also like to have the 720p available for users who have bottom of the barrel internet, but at least for now I was able to get the 1080p. YOU ARE NOT ALONE!I'm working also for a huge software company and most of us have screens with a higher resolution (higher than 1080p) And doing a longer screen sharing session with Microsoft Teams is really a pain! Shared screen is blurry on either screen though. by Teams video quality - Microsoft Q&A If platform scaling is such a huge problem, then stop trying to get everything hosted in the cloud. https://obsproject.com/forum/threads/obs-virtual-cam-bad-video-quality-in-teams-skype.118800/(i am the one posting the xplit detail in that thread). When using teams as just audio and video - the quality is absolutely fine - everything is very clear. https://feedbackportal.microsoft.com/feedback/idea/d412260c-a669-ec11-a819-000d3a058885, Delivering new webinar experiences with Microsoft Teams, Whats New in Microsoft Teams | August and September 2022, Make your Microsoft Teams meetings more effective and inclusive. Just need to wait patiently for it to make its way into the release version. @jsquaredz- The issue seems far more severe with high quality cameras. While the notification for fixing blurry apps automatically can be useful, sometimes you might not want the notification to appear. Best practices and the latest news on Microsoft FastTrack, The employee experience platform to help people thrive at work, Expand your Azure partner-to-partner network, Bringing IT Pros together through In-Person & Virtual events. 02:37 AM Background blur is a technique used in virtual meetings to help keep the focus on you. But the Zoom (what use the same camera and internet) working fine. just had terrible video quality and choppy audio changed to Google Meet and it was fine. Go to Teams Settings > General and check the checkbox for disable the gpu hardware acceleration then restart your teams. I'm thinking you might just need to upload higher quality video. Thanks for the feedback. I found many customers have the same issue in Microsoft Teams. Did you find a solution? - edited Are there certain settings tools that make higher quality videos more likely? February 01, 2023, by Playing same Video from SharePoint works perfect why not from the video-platform (Video or Stream)? It's that basic there doesn't seem to be any settings to tweak, it should just work? Blurry screen when others share their screen : r/MicrosoftTeams - reddit May 26, 2022, by https://office365.uservoice.com/forums/264636-general/suggestions/35568271-improve-stream-performanc https://techcommunity.microsoft.com/t5/Office-365-Video/MS-Stream-Video-very-blurry/m-p/77873/highli https://obsproject.com/forum/threads/obs-virtual-cam-bad-video-quality-in-teams-skype.118800/, Video Playback Blurry first half of video, Shared my prepared video in this meeting with full screen and including system audio. Our teams have been using it for weeks now and people are regularly getting blurry and poor audio / video quality. This is an incredibly detailed assessment of your path to O365 and back from a maximum of 6 laptops (that you can put anywhere in your network). Note: 2x2 video on Teams for web (Edge and Chrome) is available as part of the public preview . That said, when bandwidth is insufficient, Teams prioritizes audio quality over video quality. These laptops will run synthetic transactions with an account you stand up and license for the duration of the engagement. by Choose from environments such as caf, resort, or lounge and see everyone in the same place with Together mode. 04:27 AM. Since webcams are in short supply I used aCanon - VIXIA HF R800 with a USB HDMI capture adapter and my video is much better now. Increase video quality for screen sharing. SharePoint is just serving up the file buffered. so Teams is not trying to get the highest resolution. on The shared screen is so blurry. 09:00 AM. @Alex BalcanquallI am having the same issue. I discovered it by using the Windows 10 Camera app and doing some testing. A few things to note for Microsoft (i am sure they already know about this but just in case). Check your task manager to see what bandwidth teams is using while youre on a call then do the same with zoom. @jsquaredzIn a test late last night with backgrounds if I was the only one in the meeting my onscreen image was lower res and background was super low res but as soon as I connected another user a few seconds later the image for both remote and myself was much sharper, I'd say probably 1080p. Explore backgrounds Sign up for free Choose a new virtual background for your meeting It takes three easy steps to change your meeting background. I've had a good experience with uploaded content on Stream, so it should be able to render at or near same quality. We have been holding off on switching from Skype for Business to Teams for our videoconferencing and telehealth due to the poor video quality. Sep 30 2020 Select action center , and then select Focus assist. Find out more about the Microsoft MVP Award Program. The Local version of the video changes depending on the source. Let me explain. Setting is on automatic, but changing to highest bitrate makes no difference. - edited port NAT pool size limit, all ports are allowed out etc - and video works, just the quality is poor. It would be nice to see real people and not minecraft villagers :). What a terrible first intro for them, as Zoom works flawlessly. So there's nothing more to do than just wait until MS fixes the issue? More info about Internet Explorer and Microsoft Edge, https://techcommunity.microsoft.com/t5/microsoft-teams/poor-videos-during-teams/m-p/1290304, https://learn.microsoft.com/en-us/microsoftteams/hardware-requirements-for-the-teams-app, https://microsoftteams.uservoice.com/forums/555103-public/suggestions/19096657-webcam-quality-is-very-low. Here is a video I put together showing this issue. When people are sharing their screens with me, it appears blurry on my new laptop. I have tried the cache resolution, that did nothing. The bandwidth numbers you provided are the same for Skype for Business. ZOOM with 720p using the same cam on the same device. You'll also of course need to ensure you meet the hardware requirements: Hardware requirements for Microsoft Teams I was able to work around this by saving my recording in a AVI format and when I uploaded that, the system provided the 1080p playback. Create a professional background, express yourself, and avoid interruptions so you can keep the focus on the conversation. Line Meeting with 720p quiality using the same cam on the same device. Sharing best practices for building any app with .NET. How to avoid blurry Virtual Camera in Teams, Zoom, Google - YouTube Up to 100 participants per meeting. I've read a lot about this issue. No settings unfortunately. @ChristianBergstrom I have been urging my dept to switch to teams. We have been pushing people to Teams for the collaboration, etc, but they are pushing back to use Zoom. However, when someone else joins the meeting, it's not only the other side that gets full video quality but when I pin my own video, it's also in full quality for me. Thank you! 04:57 PM Have the same problem whether using teams desktop app or web client. New comments cannot be posted and votes cannot be cast. Quickly present a more professional setting. This Windows 10 feature enables you to manage when notifications appear. Should I avoid the desktop app?All thoughts / solutions welcome. Start a video call and invite anyone to join, even if theyre not on Microsoft Teams. However if i load LogiCapture and then select the virtual source in teams the local quality is improved to 720 and so is the remote. All that being said, i do love teams. Social Media JOB OPPORTUNITIES! Labels: Best Practices Prepare your organization's network for Teams - Microsoft Teams | Microsoft Docs. Sounds like Microsoft tried to get too smart with the AI which needs to be dialed back! They do swing by now and then but Id suggest creating a ticket instead and sort this out in that case, I have exactly the same experience. 2.2meg for 30 seconds, and the fact the bitrate is very low might be the issue as it might have an issue trying to encode something so low from the start? It seems to cap out at 1080P with very strong compression at a low framerate. The problems could be solved when you deleting the cache of Teams! FYI, just downloaded zoom, and tested with 3 users and video quality is perfect, as you'd expect - so this doesn't seem to be a bandwidth issue, but a specific issue with Teams ? I don't want to believe it could it be that the Lync developers could provided a better application. Here are two ways you can turn off the notification: Select the Start button, then select Settings > System > Notifications & actions, and then turn off Display Settings. Some participant windows are blurry, others are sharp; when pinned the blurry one is sharp Hi all, Eg when on a Teams meeting with more than 1 participant, the camera feeds / windows of some participants are sharp while others are blurry. Find out more about the Microsoft MVP Award Program. If the prompt doesnt appear, in the search box on the taskbar,type advanced scaling settings and select Fix apps that are blurry. You must have Windows 10 (version 1803) installed to use the setting for fixing blurry apps automatically. We've tried with 5 users and the video quality is poor - not high definition at all, very blurry and/or blocky. Everything appears blurry and hard to read. Using video in Microsoft Teams - Microsoft Support Honestly the 1080P cap on resolution is fine, it's more that the whole thing doesn't seem to want to go over ~4mbps of bandwidth which results in very low framerate and bad video compression. May 01 2020 Best practices and the latest news on Microsoft FastTrack, The employee experience platform to help people thrive at work, Expand your Azure partner-to-partner network, Bringing IT Pros together through In-Person & Virtual events. :( (Teams is my LEAST desirable video app service. I've run the Skype for Business Network Assessment tool mentioned in one of your links, and all tests complete successfully - all ports open. 04:18 AM I formyself have a 34" 3440x1440 and my colleague a 4k screen. I like Discord's solution: Tell it to optimize your screen share for text legibility and you get high-quality full-resolution captures at a low framerate to keep bandwidth and resource usage down. Either dshow has a bug or the teams client. 3. 1) get with your Microsoft account team and ask them to put you in touch with other customers that have deployed Teams for the purpose of Telehealth. Change your background for a Teams meeting - Microsoft Support Jun 29 2020 Yeah, they need to spin up some more servers over at the Data Center and open up the video quality valves. Re: Poor video quality with ample bandwidth. If I join from my iPhone/iPad, i have no issues. SelectBlurto blur your background, choose an image provided by Teams, or upload your own photo. The following table shows how Teams use bandwidth for your reference: Thank you for the link. The question reads like it could have come from us. Exactly the same problem. We have a 4K event camera with 1000Gbit internet connection. Windows 10 (version 1803 or later) can try to fix this automatically, so apps dont appear blurry. Ah, thanks for the tip. 06:59 AM. We've tried with 5 users and the video quality is poor - not high definition at all, very blurry and/or blocky. When I pin one of the blurry colleagues his image becomes sharp. Once you have a few people on and their videos are tiny you cant notice anymore. May 31, 2022. I'm working also for a huge software company and most of us have screens with a higher resolution (higher than 1080p) And doing a longer screen sharing session with Microsoft Teams is really a pain! Maybe a problem of the region? When setting up your video and audio before joining a Teams meeting, select background effects. @Alex Balcanqualloh it looks like the new upcoming built in camera output on OBS won't have this issue. Create a virtual meeting space that keeps the focus on the conversation, shows your personality, and enhances collaboration. Why has the moderator marked this thread as having a solution, clearing the cache does not work and there is no-one in this thread that has confirmed it as a fix! File sharing, tasks, and polling. For Teams one of the adjustments involved 'reduced video resolution'. May 01 2020 Some people report that whenever they put the mouse cursor over text or picture, it looks normal - to only return blurry again after moving the mouse away. Find out more about the Microsoft MVP Award Program. We have a Fibre To The Premises internet connection, with >200Mb download and >50Mb upload - which I'd have thought would be more than ample for decent quality video call between 5 users. The cost to you is the same whether you use our links or not. Youll see zoom is using more bandwidth and streaming HD video. If the prompt appears, select Yes, open Settings, and then select Apply. Video was poor and audio was choppy. Click on the same ellipsis icon (three horizontal dots) as mentioned before. https://youtu.be/aW3U16OKTiA View best response Labels: When using the Teams WebApp, the screen sharing is as crisp as can be. Minimize distractions and disruptions in virtual meetings with background blur. I dunno, check your bit-rate in the bottom right, see what it's set too, maybe your connection is keeping it from using higher bit-rate since it's playing through a streaming service. Great for documents and mostly-static app windows. seanpenrose FIX: BLURRY or PIXELATED Screen in Microsoft Teams - YouTube You can also try to consider other factors like packet loss and jitter. So this definitely is a MS Teams issue. How to avoid blurry Virtual Camera in Teams, Zoom, Google Meet, Webex. Amber Waisanen Jan 22 2019 100% agree .. it is riduculous .. and everyone is spending soo much time "troubleshooting" .. MS Teams is overriding the resolution and the results are horrendous. it is now November 2021 .. still same issue .. how is that! This will open a 'Background settings' panel to the right. on @exportakademiaDo you had a solution for this already? Upgrade to Microsoft Edge to take advantage of the latest features, security updates, and technical support. 05:22 PM Persistent Poor Audio/Video Quality when Speaking on MS Teams meeting despite ample bandwidth, Turned off hardware acceleration on PC and Mac - no difference, Reinstalled in PC and Mac - no difference. Unfortunately MS Teams is our company standard solution, and being a financial institution we cannot install other options, even though we are in IT.When sharing we have to change resolution on one monitor to 1920x1080, which makes everything huge for us, but legible on the share. I tried to use just the camera app in Windows10. We have a Fibre To The Premises internet connection, with >200Mb download and >50Mb upload - which I'd have thought would be more than ample for decent quality video call between 5 users? Jan 22 2021 I ONLY use it when the invites I receive call for Teams or I avoid it because it is so poor whether I am looking at the other people or my stream to them. I just need videos recorded from my screen, I want to use them as E-Learning videos, but I think Stream or Video is not the right place for this? Just wish the video quality could be addressed. by Please MS fix this asap. @jsquaredzJust a heads up that besides your own configuration this is most likely due to the "Awareness of Microsoft 365 temporary feature adjustments" due to the extensive increase of cloud services. My previous laptop was an older HP EliteBook. Re: Increase video quality for screen sharing. I'll walk you through every step in order to set up properly OBS avoiding the virtual camera. In my understanding, we recommend you check if your bandwidth is sufficient. I would just test with a higher end video and see what happens and go from there. I set it to 16:9 and zoom things in on my screen whenever I am sharing though. Mar 05 2022 (Work from home | No. I haven't noticed an update regarding this since the previous message (MC207439) so as far as I know it's still reduced. Some participant windows are blurry, others are sharp; when pinned the Com'on MSF! The blurry effect when you use the OBS virtual camera is caused by the behavior of Teams, Zoom, and other tools where in case of bad connectivity these tools prioritize the quality of screen sharing instead of the camera. Not a problem with my bandwidth (250Mbit). Will try changing up the resolution (all other applications appear normal though) Teams decides on video resolution based on its perceived internet speed. Please MS fix this asap. I would recommend voting up and getting as many to do so to get it in front of the product team. I does puzzle me why on earth Teams would do this on my own end. There has been calls for this online for a long time about going beyond 1080p - for example, to 4k. Here you can choose to blur meeting background, select from a list of images, or upload your own image. @UKITGuyWould like to see if you find solution. You connect remotelyto another PC, and the display for the PC youre connecting to has a different resolution than the one youre connecting from. Microsoft Teams provide Dashboard to analyze it, you can refer to: https://learn.microsoft.com/en-us/microsoftteams/difference-between-call-analytics-and-call-quality-dashboard. - edited Ive tried enabling/disabling accelerated GPU, clearing cache from Local AppData and restarting the Teams app. Our company has been phasing back-to-the-office this month. I know for some this is not the issue, but be sure your webcam is working right. MS Teams Video quality is terrible - Microsoft Community Hub https://docs.microsoft.com/en-us/microsoftteams/difference-between-call-analytics-and-call-quality-d https://docs.microsoft.com/en-us/microsoftteams/upgrade-prepare-environment-prepare-network. Is it poor Teams application? - edited Host your video conference in a virtual shared space. [SOLVED]: MS Teams Video quality is terrible, Re: [SOLVED]: MS Teams Video quality is terrible. Betreff: Increase video quality for screen sharing. I am a MS fan for the most part, but you guys need to fix this Teams video quality issue. So, in conclusion our bandwidth is not the issue with the poor video quality with Teams. Thats not the case. For more info about how to do this, see Make older programs compatible with this version of Windows. All of our company issued user devices exceed the hardware requirements, Raise Teams Meeting Quality beyond 1080p (E.g., 4K) for better meeting experience and screen sharing @Ed WoodrickYeah, it's a 34" 3440x1440. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. Observe the focus process. This is really annoying, especially if it's working in US region and not in Central or West Europe?! Is your video quality in MS Teams still poor? In this video tutorial, youll learn how to avoid the blurry effect using OBS virtual camera in Microsoft Teams, Zoom,Webex, Google Meet, and other tools. Sharing best practices for building any app with .NET. Compared to Zoom the screen sharing experience of Microsoft Teams is simply horrible. Hi Trond - you might be right, because I don't get real complaints for other participants. After a couple weeks of running the laptops you will work with the PFE (premier field engineer) to upload the data from each computer > then go through a very detailed analysis. Aargh. -- I think MS needs to actually improve their app itself. Best practices and the latest news on Microsoft FastTrack, The employee experience platform to help people thrive at work, Expand your Azure partner-to-partner network, Bringing IT Pros together through In-Person & Virtual events. 08:58 AM Increase video quality for screen sharing. - Microsoft Community Hub Is there some other test/log I should be running/looking at? For Teams one of the adjustments involved 'reduced video resolution'. However, you can turn it off at any time. Please MS fix this asap. 2x2 (web only) If you're using Teams on the web (Edge or Chrome browser), you'll see up to four video streams at a time. 05:00 PM. I am sure there was one previously on Uservoice but this doesn't seem to have been moved over. Yes its still pretty much the same. For me it is unbelievable that not more Microsoft Teams users are complaining about that. US? We do have a couple of Microsoft Gold Partners I can reach out to. Thank you Chris. RoughJoe on on ), Sep 09 2022 Whether or not youve had blurry apps or have seen a notification about blurry apps, you can choose to turn this feature on or off any time.