I had save my receipt I waited for the longest time on line. At TJ Maxx when you return for another size they just wave you through. It even gave a terminal information. Walmart Return Policy [2023] - Follow This Guide For Refunds So she said if it goes under $50 then should be fine bc I guess they mail returns over $50 even with receipt? You can still return or exchange your product, but you will not be refunded to the original mode of payment; instead, you will get your refund as store credit. I tried pulling it to get the teeth fastened at the base, but it didn't come down. She finished my purchase and hands me the receipt and says, next time make sure you hold onto it. Refunds, store credit or exchanges will not be given on any merchandise that is used, worn or altered. In terms of business, the company would lose money if we operated that way and the company would soon fall. Having a receipt will marginally increase the chances of your return request getting accepted. Once again once you open the fragrance or perfume it is considered altered. A day hasn't passed by. Does Ross Dress for Less make donations to nonprofits in the community? Preferred In. 17. (Need to change that). In addition, they required me to I refuse to get into trouble by not following procedures. Prepaid Debit/Gift cards are accepted at time of return only. See Also: The 2 Best Days to Shop at Ross to Save Money. Suck it up and stop complaining. I paid debit and wanted to return an iteam back and i had my receipt but forgot my debit card why cant i get cash back its basically the same thing just on a card i would understand credit but that wasnt the case,Whats the reason? Dont worry. If Ross offered clothing rentals you'd have no problem, but it doesn't. Update- I did get the refund within a day or two of posting this, thank God. . What a RIP off. I tried to return shirt my mom got me she for sure paid $12 for it the tag was still there when I went to return they offered me $0.16 yes no joke 16cents!! honestly I have so many it was just more of a hassle as I just wanted to exchange for something that fit but the woman working informed me that if I didn't have a receipt they would have to send me a check if it was over $50 which it was not so I didn't see a problem then she looked at me and said that without a receipt they would have to mark the price of everything down and would be refunding me the sale price so I was still okay thinking they would knock a couple dollars off of the original price but as she started ringing items for the refund price she informed me that I paid $20 dollars originally and she would be refunding me $.49 cents what in the world part of a return policy is that. Consumers need the option of returning an item, or else they would purchase far less products. Daily health checkups of all the associates working in the store. You can either ask for an exchange or a refund in return for your product. Did not realize they did not give me my senior discount until next day, I loaded everything in car and went back to same store. Kinda scary, I will be more cautious about my purchases, if I even purchase from Ross again. I bought 3 dresses 2 weeks ago. I bought some cologne for my yesterday an my smell it and he didn't so I tried to take it back to they said no I will no longer shop at ross. General Qualifications and Requirements - NextCar Rental I was a loyal consumer at Ross atleast once, probably twice a week, until now. I walked over to the counter where a woman named Stacy was working. All Rights Reserved to Return Policy Guide2022, Conditions of return for different products in their kitty. I bought a stuff in Ross at Memorial Tulsa, I was going to return the item at Ross 41st&Yale Tulsa on 12/29/2021 around 7 pm and I have the receipt, tag still on the item, never use the item and that's less than 30 days. Ross Return Policy: Insider Tips for Successful Returns WHAT A SCAM!!! (Mgr was rude & had attuitde as well. I Bought 2 Jackets And Returned One Of Them The Same Day. So unprofessional!. :) For information about Associate resources, please visitMyRoss.rossstores.com. They were gorgeous and if they looked good "ON" me, I would have kept them. Warning - do not shop at the Layton Ross store. I went to the location immediately (7/8/2018) between 5:00 p.m. and 5:15 P.M., with original receipt in hand. But be aware that, depending on your bank, it can take 10-14 days for those funds to become available in your bank account. To return something to Ross, start by making sure the merchandise has the tags on it and you have the original receipt. You can ask for a different color or size of the product but they may not allow a different product in exchange. Than you for listening. I was in the store for at least 6 hours picking everything out to complete my Christmas shopping. Associates returns must be done with a receipt. In any case, the returns made following 30 days require the buy receipt, as these things for no situation are qualified for non-receipted returns. The cashier didn't know, or wouldn't tell me the reason for entering my private information. Ross has the WORST return policy. There are a select group of products that have a modified return policy and are listed below: Highway. 14. If a return is as allowed by your company's return policy, make sure your managers are trained to issue a credit to the same card account that was used for the original transaction. if(typeof ez_ad_units != 'undefined'){ez_ad_units.push([[580,400],'returnsandrefund_com-medrectangle-3','ezslot_4',101,'0','0'])};__ez_fad_position('div-gpt-ad-returnsandrefund_com-medrectangle-3-0'); Most of the items sold by Ross dress for less follow their standard 30 days Ross return policy. We will explain how you can request a return in both cases. This could be your state photo id, drivers license, passport, or military id. So next time when you feel like going to Ross and the doors don't open, wellit is because of my crazy antics trying to put a multi million dollar business in the ground. Tell you what Ross, you can keep you your disorganized stores, mediocre personnel, and merchandise. I shopped at Ross and picked up a couple items. I'm sorry but I have a life that is super crazy and busy it's not my job to put my life on hold to fix their mistakes! Would not refund. I'll get all the deals. Ok Ross, Remember any broken or damaged items can't be returned. We and our partners use data for Personalised ads and content, ad and content measurement, audience insights and product development. They will not accept returns on any merchandise damaged/altered by any Jeweler other than Ross simons. the merchandise out which was fine with me if she hadn't said it in such an angry hostile way. This information will prove to speed up your process. I asked. Worst return policy ever! I went back within an hour with my receipt to exchange for smaller size because he needed to wear it that night. Just bring it into any Ross store and theyll set you up with a new gift card. (35.93 • .09000= 3.23) She had only deducted $24.99 and charged tax like a regular transaction. If you wear items don't expect a refund, if housewares are removed from the box don't expect a refund. The back of the receipt doesn't disclose this return process either, neither does their website. If everyone got to return crap they washed or tore the tags off on then they would raise the prices!!!!! You can also opt for store credit if you would prefer. This is just one example. Well, I'm not one of them!!! Other similar brands like Michaels and Sams Club also offer returns without a receipt. Who trained these disrespectful, unproffessional "employees"? Money Network says to activate the card, you should call 1-800-240-0223 to set a 4-digit pin and get your balance, and sign the back of the card. I am aware that I will get a store credit if I don't have a receipt or if the receipt is over 30 days old. If an employee works in customer service and there is only one other cashier, that customer service employee typically goes back and forth between returns and purchases. To just get my money back?! Retain the original register receipt for Gift Cards. It was finally my turn next and up walked another customer who shouted out, "who will be taking me with a return?" Ross Stores does not offer any type of bulk sales of merchandise for re-sale. Lately the underpants for women are so low quality, only nylon and polyester and all of them fall down when you wear them . Ross sells a bunch of different categories of household, travel, clothing, and other merchandise. They advised that they could not make the adjustment. V Option 2: Consider Mediation I am inquiring about*. I shared the information with the woman who went back to the manager who gave her the credit. I have shopped at this store for YEARS, and NOTHING that was $25.00 ever rang up for .45 cents!!!! At that time i told her i was going to return everything that i had just purchased. I bought a pair of shoes for my son. Disappointed. I went back within an hour with my receipt to exchange for smaller size because he needed to wear it that night. It was purchased on 12/24 and returned on 12/26. Ross is a ripoff. What a scam horrible service. When I mentioned it to the cashier she said, " I dont have time to fold clothes". They asked me for identification, I asked why if I had the original receipt and it was purchased about 1hr or so ago. That is not the department stores responsibility. My items were newly bought with tags or stickers and clearly never used. Tickets may also be required in select categories. He tossed them toward the trash and missed, they bounced off the trash can onto the floor where he left them there. What Is Ross Return Policy After 30 Days Returning unwanted items at Ross's department stores is similar to policies at most other places. Bought a shirt I didnt realized was stained. Debit Card A debit card is a plastic card that provides the cardholder electronic access to his/her bank account(s). I'm old so they need to listen to me or my child is out of state so they should give me more time. It is suggested that when you make a return, that you are to bring the original form of payment with you to avoid any hassles. When you return the vehicle undamaged and on time, your debit card is charged for the rental and the hold on the security deposit is lifted. I returned to the store where I purchased the earrings with the gift receipt and the original receipt in hand and was refused any refund or exchange because I had cut off the bar-code before wrapping the gift. I never had an issue. My son bought a pair of shoes at the Decatur store in Ga and worked very hard for the money to buy these shoes. Avis terms and conditions - Cars - American Airlines If the claim is filed within 30 days of purchase, you may need to submit proof of the store's return policy.